Secrets Maroma Beach Riviera Cancun

⭐⭐⭐⭐⭐ Exceptional adults-only luxury getaway We stayed for a 3-night getaway over Super Bowl weekend and had a wonderful experience. The resort truly delivers what you’d expect from a five-star luxury property. Because it’s adults-only, we enjoyed a high level of privacy and tranquility. During our stay the resort felt about half capacity, which made everything feel even more relaxed. There were a few small company events happening, but they were unobtrusive and never impacted our experience. The service was outstanding throughout, attentive, warm, and professional. The food exceeded our expectations, especially for an all-inclusive resort, with good variety and quality across the restaurants. What stood out most was the ambience, peace, harmony, and quiet. Exactly what we look for in a couples retreat. If you value privacy, calm surroundings, and thoughtful service, Secrets Maroma Beach Riviera Cancun is an excellent choice.

Best experience I have had! The hospitality is amazing, there was not one staff member that did not greet us whenever we walked by. The attention they give you makes you feel like you are the only person at the resort. The resort does not let you get bored- there is something literally planned at all times. We participated in casino night and won a private dinner on the beach (which was so romantic). Special shout out to Hector our concierge who found us at the pool just to take our food order for the beach dinner. The hospitality at the pool is like no other, fun little surprises kept popping up just when you thought it doesn’t get better than this- it did! I booked this resort solely based on the reviews for the beach- it did not disappoint! The sand is so white and soft. There are plenty of beach chairs that nobody has to lay out on the sand. The water was amazing, no need for water shoes. The service down at the beach is also amazing. Shout out to Miguel for remembering who we were and our order each day! He never left us with an empty drink! Food- I was nervous about the food because we did not care for the food at RIU in Cabo, it was the exact same everyday. You do not have to worry, the food was exceptional- so many choices plus a themed night down by the pool every night if you don’t want to choose a restaurant or private dinner on your balcony. Men do need to follow the dress code- I watched two men be “Karen’s” because they weren’t allowed in the breakfast buffet with sleeveless shirts. Grounds- the entire resort is beautiful, exotic, well kept and was easy to navigate. It only took me 4 minutes to walk from the beach back to my room which was the furthest building by the lobby. Housekeeping- not only did they clean up daily and always make sure you have what you want in the fridge, we were also surprised when we came back for the night, our room was also turned down and set up for bedtime complete with chocolates on the pillow. We were never at a resort that had housekeeping twice a day. Room- we had a partial ocean view with two double beds because the King rooms were sold out. The double bed was fine, it just meant closer cuddles. My husband thought the bed was a little firm for his liking, I didn’t notice. Overall- This was truly an amazing experience we did not expect. This is not your typical all-inclusive resort, be prepared to feel pampered at all moments. On the pricey side but well worth it, bring tip money for the amazing staff that treat you like royalty. If you love to see sunsets on the beach like I do, then that might be your only disappointment, which I got over very quickly. Even without being able to see the sunset, I rate my experience as 10 ⭐

Thank you to the entire staff at Secrets Maroma Resort. Our stay was extraordinary and relaxing. The level of service alone sets this place apart—every single team member radiates warmth, professionalism, and genuine care. You can truly feel the hard work and pride behind every interaction, from the seamless attention to detail to the constant efforts to ensure guests feel welcomed, relaxed, and valued. The staff goes above and beyond in ways that feel heartfelt, not scripted, and it makes the entire experience unforgettable. The food deserves its own standing ovation. Every meal was exceptional—beautifully presented, thoughtfully prepared, and bursting with flavor. It’s clear that an incredible amount of care, creativity, and passion goes into the culinary experience, and it shows in every bite. Maroma Resort is a place where excellence is not just promised but delivered consistently through hard work, dedication, and love for what they do. We are deeply grateful for such a remarkable experience and cannot wait to return. A very special thank you to Noemi, Marissa, Gabriela, Abraham, Daniel, Marcello, Oscar, Leo, Alejandra, Fritz, Fernando, Armando, José, Gina, Ignacio, Sergio, Brenda, Josue, Alberto, Lucio y Feddy. Your attention and incredible service made us feel so special! Thank you!

My boyfriend and I came here for our Valentine’s/Anniversary celebration and we loved every minute of our stay! From the moment we arrived, we were treated so warmly and had a seamless check-in process. The resort grounds and décor are absolutely beautiful — the perfect mix of luxury while still feeling like you’re truly on a beachfront getaway. We upgraded to the Preferred Club and, if you’re foodies like us, I highly recommend it. We had access to the Preferred lounge restaurants for breakfast and lunch, which were both amazing, and the beach restaurant setting was beautiful. You also get a private beach section, which made it feel even more relaxing and exclusive. The service throughout the entire resort was excellent. There were always staff members coming around to take drink and food orders whether we were on the beach or by the pool. The beach itself was a 10/10 — beautifully blue, calm water and barely any seaweed in sight! The food was very good for an all-inclusive resort. The pool area was fun and lively with music and entertainment every day, and there were so many lunch options around the pool — a pizza station, grill with hot dogs and burgers, nachos, quesadillas, and fresh fruit. We were honestly pleasantly surprised by both the quality and the variety. We tried the buffet for lunch once, which had plenty of options and was good. Our favorite was definitely the Preferred breakfast — they brought around fresh pastries, the menu was huge (from healthy omelets to delicious crepes), plus a full smoothie menu. The Preferred lunch was also excellent with lots of choices. The seafood and steakhouse restaurants were both very good as well. The Asian restaurant was amazing — coming from two sushi lovers, the fish tasted very fresh and the egg rolls are a must-try! The Italian restaurant was okay, nothing to write home about, but still enjoyable. The 24/7 coffee shop was such a nice addition! We love coffee and went there a couple times a days for a little pick me up, pastries, or dessert! Overall, we had such a special and memorable trip and would absolutely return :)

My stay at the Secrets Maroma Beach Riviera Cancun was truly one of the best travel experiences I’ve ever had. For anyone looking to travel as a couple, or even solo, I highly recommend this hotel. It is an adults-only resort, which creates a calm, peaceful, and very relaxing atmosphere. Without children around, the environment feels elegant, quiet, and incredibly romantic — perfect for resting, disconnecting, and enjoying a beautiful vacation. The beach is absolutely spectacular. The sand is soft and white, the water is crystal clear, and the scenery feels almost unreal. It is honestly one of the most beautiful beaches I have experienced. Another thing that really stands out about this hotel is the exceptional kindness of the staff. The service throughout the property is warm, attentive, and professional. You can genuinely feel that the people working there care about making your stay memorable. During my stay from January 3rd to January 9th, I had the opportunity to dine at the Italian restaurant, which was excellent. The food and atmosphere were wonderful, but what truly made the evening unforgettable was the person who was in charge that night. Unfortunately I do not remember their name, but their professionalism and kindness were absolutely outstanding. In fact, their attitude completely saved my night, because my evening could have easily ended very differently. Their attention and care made a huge difference. I would also like to mention the young man who was serving at SeaSalt during lunchtime, who was incredibly kind and attentive as well. Small moments like that really reflect the spirit of the team at this resort. I also want to highlight the butler service, which added another level of comfort to the experience. The attention, availability, and willingness to help with anything needed truly elevated the stay and made everything feel effortless. Overall, the staff at this hotel are extremely friendly, welcoming, and professional, and that makes a huge difference in the guest experience. I recommend this hotel 100%. It is a wonderful place for relaxation, romance, and enjoying a truly beautiful vacation. Experiences like this are the reason people fall in love with a place, and I truly look forward to returning in the future.

Just the right balance! Secrets Maroma is the hotel that saved our vacation after a negative experience at another hotel. The staff, the grounds, the beach and the range of activities were all excellent. The food was pretty good actually - all served properly (not buffet) and good food, well-cooked. Enough variety for a week's vacation too. Guests all seemed happy and the place just has a good vibe. They do have corporate groups etc but seem to do a good job of not making this feel in any way like a conference hotel (it's definitely not). I don't really have anything negative to say. Our concierge Angel was also always friendly and eager to help. Saw him helping other guests too and always professional. Also Uriel in the Activities team was a gem - super helpful and his kayak tour was a really great way to spend an hour and a good bit of exercise! We have already booked our next stay at this hotel which speaks volumes. Thank you for rescuing our vacation!!

My wife and I spent 4 nights at Secrets Maroma to celebrate our anniversary and it was truly an unforgettable vacation. The staff are top notch: friendly, attentive, and eager for you to enjoy your experience - whether room, food, bar, or entertainment. Their level of professionalism is hard to come by these days. Our concierge Angel was fantastic and he helped with all details to make our stay smooth. We also really enjoyed Luis the beach attendant. The food was outstanding. The only slight issue was the noise level in the room. We were on the first floor of building 14 in one of the swim out suites, which meant the room service carts went right past our door to get to the farther buildings - and they go by 24/7. If they could find a solution for quieter room service delivery, it would make the resort perfect in every way possible!

An exceptional stay from start to finish. Impeccable service throughout, with a level of attention that truly defines luxury. The food was outstanding — six-star quality, and the beachfront is pure paradise with pristine sand and breathtaking water. The staff were flawless. Felix at the Japanese restaurant was an incredibly entertaining hibachi chef, Andre at Coco Café made our morning coffee a daily highlight, and Isabel from the entertainment team brought great energy and warmth. A special thank-you as well to Fernando at lunch for his outstanding service. We were celebrating our anniversary and were pleasantly surprised with a sash on the door and champagne waiting in our room — a thoughtful touch that made the stay even more memorable. A resort that delivers luxury in every detail.